The purpose of the survey is to obtain feedback from Ukrainian citizens on the quality of services received when crossing the state border between Ukraine and the countries of the European Union and the Republic of Moldova when entering Ukraine.
The tool is a questionnaire in Google form.
Target audience (TA)
The study examined the opinions of Ukrainian citizens who crossed the border on foot or by car to enter Ukraine within 30 days before the survey.
The realized sample
More than 40 potential respondents who met all the criteria of the target audience were invited to participate in the survey, and 32 completed questionnaires were received. Most of the refusals were due to the reluctance of citizens to share their impressions of border crossing.
Survey period: September 10-26, 2023.
Data presentation
Due to the sample size of 32 respondents, all sociological indicators are presented in absolute values (number of respondents).
The full report on the results of the passenger survey is available here: Passenger survey report September 2023 final.docx – Google Docs